Difference between leased lines and broadband
When IT Managers who visit Leased Line Comparison speak to our team, many are upgrading from a current broadband connection that is simply not sufficient for their needs. It’s a trend that shows no signs of slowing down so we are going to look at the differences between business broadband vs leased lines.
Thousands of UK’s businesses are using a traditional broadband internet connection that has at least 2 hours of downtime every month averaging in £1,040 monthly revenue loss, not mentioning thousands in lost productivity, angry customers and postponed deadlines.Many believe there is little or no alternative so continue to suffer with the downtime, slow loading speeds & business cloud applications that crash regularly.
Leased Lines do not have downtime or fluctuations in speed. The data connectivity they give you providers symmetric upload and download speeds, ensuring that your business connectivity “stays on” all the time. Peak times no longer matter because you no longer share the line with anyone else & connect directly to the providers core network or data centre.
Leased lines are faster, more reliable and easier to scale up if you grow. Business broadband is cheaper and has quicker to install but can end up costing your business more when you factor in the monetary impact of downtime. Broadband and leased line service work differently for different businesses.
Leased lines are the premium product but that’s not to say they are suitable for all companies. Many small businesses with minimal reliance on the internet will have no need for a dedicated service. So its also important to understand what your business needs when comparing the two.
Features of business broadband vs leased lines
Amongst the differences between leased lines & broadband, a few are more important –
- Speed – Ethernet leased lines can give you bandwidth ranging from 10Mb to 10Gb fully symmetrical download and upload speed. Business broadband usually ranges from 16Mb to 86Mb but if you live in a busy area or far away from the exchange you can get much less.
- Reliability – Fibre leased lines guarantee the same speeds upload and download and do not give any downtime, unlike Business broadband.
- Price – Broadband services are cheaper than leased lines with prices from around £20 per month. Whereas leased lines connections will usually start from around £200 per month.
- Customer Service – This will vary from provider to provider but most leased line companies will offer 24/7 support & often to a UK based account manager. They will have target fix times & you get priority support. Broadband gets fixed when they can – some cases we have seen have allowed business broadband customers to go over 7 weeks with no connection.
- SLA – SLA or Service level agreement is a feature you can only get with Ethernet Leased Lines. It guarantees that your service will never drop below their standard (uptime guarantees usually above 99.9%). I
Leased Lines give businesses a competitive advantage
The majority of businesses don’t know how much downtime they have in a month. What may be worse is that broadband providers are not obligated to compensate losses of downtime or prevent it from happening.
With leased lines, your business gets guaranteed, symmetrical speeds. Same upload & download means no buffering or websites crashing at peak times. This is perfect for companies that need a reliable internet connection to operate effectively. Popular business applications like VoIP phone system, CRM’s, EPOS systems & cloud apps like office 365 & sales-force need a stable internet connection to run properly.
Fibre broadband is often mistaken for a leased line. They are similar in that they both use fibre cables. However, leased lines internet access is a more reliable connection because its a full fibre service. Fibre broadband uses fibre to the cabinet in your street and then uses copper wires from there to your business.
Things to know before upgrading
Once you have decided you want a dedicated line there are a few things to know before you contact providers. First, we recommend checking if the government has any schemes or grants on to help with any installation costs that may occur.
Once you get a price & order a site survey has to be conducted. Open reach always conducts all site surveys & will come to your locations to assess if you can easily get a line in or if there will need to be construction work to allow it. If there is construction work to be carried out they are likely to come with additional costs, but this happens very rarely.
No one can predict what the cost will be, if any, until the survey has been done but if there is any to be applied you can cancel the contract & try other options. We are experts at helping businesses negotiate after ECC’s (excess construction charges) have been given.
Installing leased lines takes 45 working days for most providers so we would always suggest starting to look about 3 – 6 months before you need it. Some providers have a longer wait time so for any ISP using a Virgin Media Business tail circuit we would suggest allowing a longer time to install.
The feel factor
One of the key differences with business broadband vs leased lines is the difference in how they feel. They both deliver internet access & give some form of quality of service. However, they will feel different if you get the same bandwidth.
This is because of the contention ratio. Leased lines are not shared so your web pages will load faster. uploading files is quicker and VoIP calls are clearer and more reliable. On average a leased line of the same speed will feel 19 times faster than business broadband.
How to get the best deal on Ethernet leased lines
The easiest way to save on your internet leased lines is by getting the experts to compare prices for you. We have been comparing leased lines for over 10 years & are the UK’s number 1 genuine comparison site, specifically for business users. Ethernet access is one click away.
Another great tip to help you save money is using economy of scale. This is simply negotiating a package including all your telecoms like phone systems, security packages or software. We have seen people negotiate a free leased line by using this method so well worth trying.
There are many other “leased line comparison” sites but all are owned by providers & not impartial.