Finding the best provider for any service can be a hard task. But when the service is a vital component in your business success and costs hundreds of pounds each month, it becomes even more essential to pick the right one. A bad choice can mean an unreliable service, frustrating communication and a lack of trust. So we are here to help you with out latest guide on finding the best leased line providers 2020.
Leased Line Providers 2020 : Who’s the best in the UK?
When we talk about leased line providers there are a few names that probably spring to mind immediately – BT, TalkTalk, Virgin Media Business, Colt to name the big four. Similar to the energy industry’s “big 6” this does not always mean you will get the best service or price should you go with one of the big names.
The fibre industry relies on providers selling each others circuits so even if you take out a line with TalkTalk ,for example, you may be using a BT circuit anyway. This enables much smaller, less-known ISP’s to give you the same product as one of the big four but often a much more personal customer service experience.
The truth is there is no 1 best provider when it comes to internet leased lines. Each will have their own strengths or areas they are particularly good in, but generally speaking they should all provide the same product. So the decision to buy often comes down to two main factors – the cost of the line and the customer service/support of the provider.
Comparing Leased Line provider costs 2020
Leased line costs are calculated by providers based on the speed you require and your business location. Providers each have “on-net” areas where they can offer their most competitive pricing. These areas are not advertised so the only way to find out is by comparing a few and getting some quotes together.
This is where it gets interesting though, some providers will be cheaper when sold through another provider. Generally speaking the main providers will have a retail arm of the business and a wholesale side. The retail will have one set of pricing and that’s what customers who go direct get offered. But the wholesale pricing will often be much cheaper. So you may get quotes £450 per month for a BT leased line direct but only £380 pm from Aspire re-selling a BT line to you.
This will often mean you can get a known brand line but have it provided buy a company who offer superior customer support and service and at a lower cost, giving you the big business product with the small business customer service perks.
Getting the best Quote
Before you get a leased line quote its good to know as much of the following as you can :
- Bandwidth you require – If you are not sure on this providers can help you with a few options. Its worth looking at what you get currently and if that is suitable or you require more or less speed.
- Timescale you need the line installed by – Leased line installs take around 3 months, usually more if its a virgin media line, so its important to give yourself plenty of time to get it installed and allow for site survey. This will also help you understand if you are likely to need a temporary connectivity solution in the interim too, which most reputable providers should be able to help with.
- Other services you use – Many providers will be able to offer discounts on the line if you bring other services to the too. This could include VoIP lines, data centre services, cloud and more depending on the provider.
- Future growth plans – To help work out the best solution for you its good to know how you operate right now and you see that changing over the next 3-5 years. This enables providers to foresee any potential issues with the line coping before you implement the plans.
Once you are prepared and know the quote you need its best to get a few quotes together so you can compare and save. This can usually be a time consuming process but if you do a comparison with us or any reputable comparison company it should only require about 5 minutes of your time.
However, it is important to note that many leased line comparison sites are providers like Daisy who will compare the tail circuits but whoever you pick you take a contract out with them so there is some bias on some of the sites.
Leased line Service Providers to avoid
All good leased line providers should be easily researched online – google reviews, review sites, social media sites and a general search engine should give you plenty of information about your potential provider. If you can’t find much or find bad reviews then we would avoid them, unless good reason. Big companies will generally always have some poor reviews – Daisy and BT tend to fare particularly poor from the bigger providers and we are 10x more likely to leave a review if something goes wrong so always take them into consideration, but don’t use as your sole decision making factor.
Standard managed leased lines from a reputable provider should always come with :
- SLA of 99.95% minimum
- A managed router
- 24/7 technical support
- Pro-active network monitoring
Some will also come with additional benefits or have limited time offers which are always worth looking out for. To find the best deal for your leased line do a comparison with us today and find out how much you can save.