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Check Broadband Speed

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Start the Internet Speed Test by clicking the black Start speed test under the dials. The Broadband Speed Test will start measuring your Broadband's download speed and then your upload speed. You will also see your Ping time in milliseconds – the smaller the better


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Speed Checker: Advertised Speed v. Actual Speed

Many businesses are noticing that the speeds that were advertised by their business broadband provider when they signed up or not the speeds that they’re actually receiving. Upload speeds and download speeds are typically much lower ‘in real life’ than they are plastered across a provider’s website. Why?

The Speed Difference

Why are your speeds slower than those advertised? Well, it all comes down to the ‘best case scenario’. That’s what providers use to advertise their business broadband packages. The best case scenario is, of course, the speeds you’ll receive if there’s absolutely no external factors influencing things. In reality, however, the actual speed you’ll receive can be affected by a number of factors; it depends on how far away you are from the exchange, your contention ratio (how many other users are sharing your bandwidth), the quality of your line, whether or not your traffic is prioritised, and so on and so on.

Your Rights

If you have an ADSL2+ connection (up to 20Mbps) or a fibre-to- the-cabinet (FTTC) connection (between 40Mbps - 80Mbps), then under Ofcom regulations you may be entitled to exit your contract penalty-free if you are failing to receive the speeds that were advertised by your business broadband provider.

However, this may now prove to be slightly more challenging under Ofcom’s voluntary Code of Practice, which many business broadband providers in the UK have signed up for. The code states that business broadband providers must be transparent about the actual speeds that a business can expect to receive. While this could make it trickier to exit a contract, it also means that businesses are more likely to know what they’re getting into before signing on the dotted line, leading to improved satisfaction all around.

What Speeds am I Really Getting?

It can be difficult to determine whether the speeds you’re receiving are in line with the speeds you were promised by your broadband provider. However, with our speed checker, it’s quick and easy to see your current upload and download speeds, giving you a better idea of whether or not you’re getting value for money with your current provider. If not, you may want to think about switching business broadband providers, or looking into upgrading your service so that you receive faster upload and download speeds.

Guaranteed Speeds

Unfortunately, when it comes to business broadband, there will never be any guarantees. As broadband is a shared service, you will always be sharing the advertised speeds with other users. If you want guaranteed speeds, and you want a 1:1 contention ratio, then you will need to opt for a non-shared service, such as a leased line which is a dedicated connection between you and your provider.

Speed Checker: What Speed Do You Need?

We’ve all heard of 17Mbps business broadband, 76Mbps broadband, 10Gbps connections, and so on, but what do these numbers really mean? Speed really can have a significant impact upon the day-to-day operations of your business, so understanding what speed your business needs really is important.

Understanding Speeds

So what speeds do you actually need for your business? Well, that really depends on what tasks you tend to undertake on a daily basis. If all you need to do is check your email, then you could reasonably get away with a download speed of less than 1Mbps. But this isn’t realistic. You’d need at least 2Mbps to browse the web without becoming too frustrated, and you’d need 3Mbps to view rich media on websites. Skype recommend an 8Mbps download speed for video conferencing, and Netflix recommend 25Mbps for viewing ultra HD quality videos. To receive large files, you could need up to 50Mbps!

The Upload/Download Problem

If you’re looking at the recommended speeds above and are feeling pretty confident that your business broadband connection is up to scratch, don’t forget that for Skype, and other voIP platforms, the recommended speed is for both download AND upload. Many businesses will receive the recommended 8Mbps download speeds for a large group video call, for example, but very few will receive upload speeds that also meet this requirement. Download speeds are typically better than upload speeds.

Need an Upgrade?

Use our handy speed checker to see what upload and download speeds you’re receiving through your current connection. If our checker shows that you’re not receiving speeds than are facilitating your day-to-day business operations, or which could be hampering your attempts at further growth and development, then it may be time to look into upgrading your service, either with your existing business broadband provider, or by switching to an alternative provider who can offer a more suitable service.

If you’re on a more basic service, where you’re getting download speeds of less than 20Mbps, and upload speeds of around 1Mbps, then it’s a good idea to pop on over to our availability checker to see if superfast fibre business broadband is available in your area. If you already have a superfast connection then it may be time to start looking into a leased line installation, with speeds of up to 100Mbps. And these speeds are for download AND upload. One of the biggest advantages of a leased line is symmetry.

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